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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
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Roman Schneider

Clients Speak For Themselves

We use Booking Manager every day. I like the possibility of having the access to the system from my mobile phone, so even in the evening when I am with my friends I can check the best offers and create direct options or bookings.

Roman Schneider,
Deputy Manager, Seawolf 2 13 22 37
David Baxter

Clients Speak For Themselves

We have already noticed enquiries coming in from new sources and as the system is linked to our new website it is much easier for potential clients to find a good overall picture of our fleet and sailing areas.

David Baxter,
General Manager, Yildiz Yachting 2 13 22 37
Gabor Szor

Clients Speak For Themselves

As a Booking Manager partner since 2010 we have recognized the System as the best possible solution for our business and we are absolutely satisfied with the benefits!

Gabor Szor,
CEO, Candor Charter 2 13 22 37