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Anonymised Communications

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As a  fully  independent partner, Booking Manager recognizes its unique position on the market and maintains guarding confidential data to ensure the anonymity and security of communications within the System by effectively generating an opportunity for the yacht charter business community to co-create a mutually beneficial standard of customer service.

Anonymous Communication

The System allows agents to complete crew lists directly within Booking Manager, eliminating the need for additional tools or platforms. Charter operators can share essential trip information, such as pre-departure protocols, with charter guests without accessing their sensitive contact details. This ensures a smooth check-in process for customers while maintaining sensitive data confidentiality.

Enhaced Customer Satisfaction

This new anonymized communication channel greatly improves customer satisfaction by enabling crucial information such as pre-departure procedures, exact check-in time etc. to be communicated in a timely manner and further eliminating endless messaging threads or loss of important charter details.

Customizable Communication

Agents are able to retain full control over communication with charter guests and disable automatic forwarding within the System. Within the Booking Manager Portal, the default setting remains "Disabled" until the agent decides to improve customer satisfaction by enabling anonymized direct communication of crucial information to the Charter Operator, while the agent always stays in the loop.
Application Form
Tina Gazin

Clients Speak For Themselves

We are using Booking Manager now for five years and it has made our work much easier. The program is good in general for running the business and having it all at one place, reachable from wherever you might be at the moment.

Tina Gazin,
General Manager, SunLife 13 11 30 40
Gorana Bardak

Clients Speak For Themselves

Booking Manager and LogIN are both specialists in charter business area creating herewith a valuable product for charter operators to speed up their work processes and enable them to make their business decisions on time.

Gorana Bardak,
Key Account Manager, LogIN 13 11 30 40
Rasika Twist

Clients Speak For Themselves

"We are delighted to launch our new website with Booking Manager. We chose booking manager as our partners as they offered the functionality to display live availability on our website along with modern, sleek website design. We are optimistic that the new website will bring more sales and new clients to Conch Charters."

Rasika Twist,
Office Manager at Conch Charter 13 11 30 40