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Customer Support

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Who You are

  •   Experienced in yacht charter business
  •   Efficient and organized in multitasking
  •   You are decisive and have a leadership skills
  •   Patient, proactive and helpful to customer needs
  •   Comfortable with taking an initiative
  •   You have strong presentation and communicational skills
  •   Fluent in Croatian and English, both written and spoken. Any other language is a bonus
  •   You are motivated to deliver results, have a team spirit, strong work ethic, friendly and engaging personality.


What are Your Tasks and Responsibilities

  •   Introduce customer with the installation process and possibilities of the specific feature
  •   Helping customer to better understand usage of company product
  •   Importing customer data into the system
  •   Educate customer to be autonomous in using the system
  •   Answering customer questions and providing them with accurate and detailed feedback
  •   Identifying customer issue and promptly deliver solution
  •   Tracking the progress of each assigned task


What We Offer

With a culture of strong work ethic and comfortable environment, MMK is a great opportunity to grow both professionally and personally. We offer effective training programs and support to successfully meet business challenges and achieve career advancement.

  •   Permanent contract
  •   Competitive salary
  •   Travel expenses covered
  •   Flexible hour arrangements possible
  •   Grow package or Financial package where you choose from various benefits
  •   Fruit, Candies, Coffee, Tea, Juices incl.
  •   Team buildings twice a year
  •   Career development
  •   Work from home possible in some cases


Job Location

  •   MMK Systems Offices in Zagreb, Croatia



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